What is your refund policy?
Our team takes customer satisfaction very seriously. PR is a process for every single one of our customers which takes time to perfect and improve in order to get consistent and reproducible results from PR outreach efforts.
Our founder hated wasting time and money on PR - this is why he founded JustReachOut - to help people spend less time and money and get more results.
We understand that spending money without seeing results right away is tough to justify for companies, sometimes it takes 3 months to start seeing consistent results, sometimes it takes 6 months.
Since our team is fully dedicated to each and every customer we work with and since we invest time and effort into servicing each and every customer we we do not offer a refund for any past work we’ve done with you.
That said we’re results oriented, we’re not some PR outreach service which just wants to send a bunch of emails on your behalf and get some press hits. We care about finding a strategy you can consistently repeat and get more and more exposure from it month after month.