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Common Billing Questions
Why do you need my credit card for a free trial?
We ask for your credit card to allow your membership to continue after your free trial, should you choose not to cancel. This also allows us to reduce fraud and prevent multiple free trials for one person. This helps us deliver better service for all the honest customers. Remember that we won't bill you anything during your free trial and that you can cancel at any moment before your trial ends.
Can I change plans?
Changing plans is really simple. You can upgrade or downgrade your plan by going to the "Account" tab. If you are upgrading to a higher plan, you will be prorated the difference.